Postage rates are based on weight and start at £3.99
Postal Delivery Information
The weight of your order is calculated during checkout.
Please note during busy periods delays can occur, as we often have to wait for deliveries from our suppliers, please advise if you require immediate delivery.
As one of the largest stockists of Knitting and Craft products in the North of England we are always pleased to hear from customers about products they would like us to stock
Returns Policy
If you are not satisfied with your purchase ( within 14 days ) you are entitled to a refund or exchange of goods.
Please send the goods to –
Ewe Shop
Shoe Craft House
Market Place
Ambleside
Cumbria
LA22 9BU.
All costs of returning goods are your responsibility, unless the goods have been deemed to be faulty, where we will of course refund the full postage and packaging costs.
We recommend you use a recorded delivery service to return your goods.
Your statutory rights are not affected.
Description of Goods
Full detailed specifications are available from the manufacturer's
brochures or their websites. Accuracy of Product Information
All product specifications, images and other information published
on our website have either been made accessible by suppliers, manufacturer's,
publications, publicists, or been gathered from public-domain sources.
The intention of Woollycrafts is that all information
on the website should be as accurate and up to date as possible.
However, Woollycrafts cannot guarantee the reliability
or the accuracy of the information contained within its pages.
All the actions taken by the user of the website are the responsibility
of the individual.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical
error or error in pricing information from our suppliers, taxes
or duty changes, we shall have the right to refuse or cancel any
orders listed at the incorrect price whether or not the order has
been confirmed. If your credit card has already been charged and
we subsequently cancel your order, we will immediately issue a
credit to your credit card account in the value of the incorrect
price (including delivery charges).
Payment Methods
We accept all major credit and debit cards including Visa, Mastercard
and Switch. At time of ordering you must provide us with your exact
billing address and telephone number - the address and phone number
your credit card bank has on file for you. Incorrect information
will cause a delay in processing your order. Your order will only
be processed once authorisation of your credit card has been properly
received. You may also pay by cheque or postal order although we
cannot dispatch the goods until payment has been cleared which
can take at least 10 days.
Availability of Goods
All products and services are subject to availability and may be
withdrawn at any time. If we do not supply the goods for any reason
we will not charge you for these and we will refund any money already
paid for them. However, we will not be responsible for compensating
you for any other losses you may suffer if we do not supply the
goods.
Product Guarantees
All products supplied are covered by the terms and conditions of
the Manufacturer's Guarantee for a period of 12 months. . This
does not affect any statutory rights that you may
EMAIL ENQUIRIES
sales@woollycrafts.com
COMPANY DETAILS
HEAD OFFICE :
Ewe Shop
Shoe Craft House
Market Place
Ambleside
Cumbria
LA22 9BU
E-mail sales@woollycrafts.com
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